FAQ

  • How much does a new roof cost?

Roof replacement costs vary based on the size of the roof and the material used. Most homeowners in the Winston-Salem area spend between $8,000 and $20,000. You may call us at (336) 726-3400 to request a free, detailed estimate. Also, you may visit our website at candorroofingllc.com to use our free, automated, instant estimate feature.

  • Are you licensed and insured in North Carolina?

While there is no specific licensing of roofing contractors in North Carolina, one of our owners is a licensed general contractor. We are a fully insured residential and commercial roofing company and carry $1MM+ in general liability and workers’ compensation insurance.

  • What kind of warranties do you provide?

We provide both a manufacturer’s warranty on materials and our own Candor Roofing workmanship warranty, which covers our installation for five years and ensures your new roof is protected from both defects and installation errors for years to come. We also offer the GAF Silver Pledge that covers materials for 50 years and workmanship for 10 years.

  • Do you offer emergency roof taping & repairs for leaks?

Yes, we provide 24/7 emergency tarping services and rapid-response roof leak repairs throughout Winston-Salem and surrounding areas. We also work closely with a mitigation and restoration company and prioritize storm-damaged properties to prevent further water damage to your home.

  • Do you assist with insurance claims for hail and wind damage?

Yes, we have extensive experience working with insurance adjusters to ensure your storm damage roof repair claim fairly and accurately reflects the damage and necessary repairs.

  • Do you offer financing?

Yes, we work with several financing services and have relationships with banking institutions to provide you with flexible roofing financing plans to make monthly payments on a full roof replacement, without a large upfront payment.

  • How long should I expect a new roof to last?

It depends on the material, but most high-quality asphalt architectural shingles last at least 20-30 years and we offer premium asphalt shingles that last for 50 years or more. Metal roofing also typically provides a 50+ year lifespan with minimal maintenance. We work with all of these and can help you choose the best materials for your home’s architecture and your long-term budget.

  • How long does it typically take to replace a roof?

Most residential roof replacements are completed in 1-3 days, depending on weather, the size of the roof, and the materials used.

  • Are you locally owned or a franchise?

We are a locally owned business and have deep ties and commitment to Winston-Salem, as shown by our status as a major sponsor of the Winston-Salem Dash and Truist Stadium. Also, one of our owners is a graduate of R.J. Reynolds High School.

  • What types of roofing materials do you install?

We typically require a partial payment upfront to cover materials and other costs, with the balance due upon successful completion and inspection of your new roof.

  • Is a deposit required before starting work?

We typically require a partial payment upfront to cover materials and other costs, with the balance due upon successful completion and inspection of your new roof.

  • Will you remove my old roof or just layer over it?

While one “lay-over” is legal in North Carolina, we always perform full tear-offs to inspect the decking for rot or damage, ensuring your new roof has a solid foundation for maximum longevity.

  • How do you handle job site cleanup?

We typically have two crew members whose primary job is to ensure a clean job site. We make extensive use of tarps and employ magnetic sweepers to collect stray nails and ensure th

  • Do you do roof installations on multi-unit dwellings?

Yes, we specialize in working with HOAs and property managers in Winston-Salem and the rest of the Triad and have extensive experience working on multi-unit dwellings.